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Customer Service

Phone (808) 782-6506
Monday-Friday 9:00am - 7:00pm EST

For questions regarding our products and services, you are also welcome to contact us by filling out the form below.


We love our customers. Feel free to call us anytime. We are available via email, live chat or phone.

  • Why does I AM MOTHERLESS ask for reviews and collect customers' birthdays?
    At I AM MOTHERLESS, your feedback is incredibly valuable to us. By leaving a review, you can help us understand what we are doing well and where we can improve. This not only benefits us but also provides important information for potential customers who are looking for a reliable and high-quality service. Additionally, by collecting your birthday, we have the opportunity to celebrate and honor you each year with special promotions and free gifts. We believe in building meaningful connections with our customers and showing appreciation for your continued support. Thank you for considering leaving a review and sharing your birthday with us.
  • How does shipping cost work for I AM MOTHERLESS?
    Shipping prices for I AM MOTHERLESS depend on the weight of the items being shipped and the location of the recipient. In the state of Nevada, local customers can enjoy free shipping for their orders. For customers outside of Nevada, the shipping cost will be calculated based on the total weight of the items in the order and the destination address. Our shipping rates are competitive and we strive to provide the best value for our customers while ensuring safe and timely delivery of our products. We understand the importance of affordable and reliable shipping, and we are committed to offering a seamless and cost-effective shipping experience for all of our customers.
  • What makes our Moisturizer the Choice of African Americans?
    It is crucial to understand that our workforce must comprise African Americans to cater to their unique requirements. We at our company have spent over 20 years perfecting our formula to meet these needs. Once you use our product, you will witness how quickly your skin absorbs it. Trust us to provide you with the best solution for your skin care needs.
  • Is black skin being adequately served?
    Skin treatments in the United States have historically focused on Caucasian skin, leading to a lack of products tailored to the unique needs of black skin. Many skincare products are not designed with darker skin tones in mind, which can result in hypopigmentation or hyperpigmentation in African Americans. Our product is specifically formulated for black skin, providing the care and attention it deserves.
  • Is acne a big problem with black skin?
    Acne is a prevalent skin issue that almost everyone experiences at some point in their life. However, treating it can be particularly challenging for African Americans due to the harshness of many acne products available on the market, which can cause peeling, inflammation, dryness, and even skin darkening.
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